Market Manager (Customer Success/Account Manager)

August 22

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Campspot

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Modern Online Booking Platform for Campers | Powerful Campground Management Software for Owners. #FindYourCampspot

51 - 200

💰 Seed Round on 2020-04

Description

• Establish and maintain strong relationships with campground owners, managers, and other stakeholders in the region. • Onboard campgrounds onto the Campspot platform. Ensure a smooth transition and provide training as needed. • Use data-driven insights to develop strategies for market penetration and revenue growth. • Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development. • Maintain a deep understanding of Campspot's software and booking solutions to effectively communicate and leverage the value proposition to customers. • Track and report on key performance metrics, including revenue generation, and customer feedback. Provide regular updates to the management team. • Generate referral campgrounds for the inbound sales team.

Requirements

• Bachelor's degree in Business, Marketing, or a related field or equivalent experience. • Proven experience in sales, business development, or account management, preferably in the outdoor and travel industry. • Strong interpersonal and communication skills. • Ability to work independently, set priorities, and meet deadlines. • Excellent negotiation and problem-solving abilities. • Willingness to travel within the region as needed.

Benefits

• Starting base salary of $52,000-$58,000 • Quarterly bonus based on attainment of KPIs, up to 25% of salary • Competitive benefits, including employer-paid medical and life insurance, as well as dental, vision, and disability insurance options • 401(k) plan with safe harbor employer match • Employee camping credit, to get outdoors and use our product! • Flexible and casual work environment, with a remote first workplace and flexible paid time off policy