Partner Success Manager

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CAPSLOCK

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cyber security • cybersecurity • information security • networking • SIEM

11 - 50 employees

📚 Education

🔒 Cybersecurity

Description

• CapsLock builds exceptional marketing solutions for large partners in the home improvement industry. • We build long-term marketing solutions within the context of permanent partnerships. • Our people are the backbone of everything we do and are our most valuable asset. • Our business model demands top talent across the board, and we aim to create conditions that attract and retain the best individuals globally. • We are looking for an A-Player who is client-focused, detail-oriented, self-motivated, digitally savvy, and results-driven. • The Partner Success Manager is responsible for maintaining and cultivating existing CapsLock clients and working with the director of sales and team leads to grow the company. • As a Partner Success Manager, you will play an important role, assisting with all facets of client services and interacting with all departments, including IT, media, creative, and analytics. • This role provides a great opportunity for growth if you excel in working in a fast-paced environment. • This role will be responsible for key business priorities that help amplify the growth of our business, share best practices, and implement operational improvements. • Reporting to the Sales Director and team leads, this position requires superior account management skills, big-picture thinking, and the ability to successfully lead cross-functional teams that collectively contribute to multifaceted digital campaigns. • At CapsLock, we embrace and respect the collective and unique talents, experiences, and perspectives of all people. • We put a large emphasis on culture and personal characteristics.

Requirements

• 3+ years of relevant work experience, preferably in a lead generation agency. • Strong data-driven decision-making skills • Proficient in analyzing data reports and communicating findings to clients • Experience working with cross-functional teams • Proficiency in software tools such as Microsoft Office, Google • Proven ability to communicate with C-Level Executives and possesses strong presentation skills • Experience in building and refining internal sales processes • Excellent negotiation skills • Strong organizational and time management skills: process-oriented • Ability to manage budgets and project plans efficiently • Comfortable with frequent meetings and adept at managing schedules • Self-motivated and capable of working independently and remotely in a fast-paced, rapidly changing environment • Excellent oral and written communication skills • Ability to multitask, establish priorities and organize efficiently • Demonstrated ability to effectively manage multiple client needs against tight deadlines • Fluent in English • Ability to work in a fast-paced, rapidly changing environment • Capable of building and sustaining trust among clients and colleagues • Can see the bigger picture when working on granular tasks/projects to ensure everything stays on track