Pre-Sales Engineer

3 days ago

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Carbyne

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NG911 • Call Handling • NG911 plugin for legacy systems • PSAP in the cloud • 911 as a service

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Description

• Who We Are: • Hi! We’re Carbyne and we are on a mission to help Public Safety Agencies save lives every day. • As the leader in emergency collaboration technologies, we’re building a platform that brings operational improvement and game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. • Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. • We currently provide services to over 400 million people in over eight countries worldwide. • Want to join our mission-driven team? Read on. • Headquarters: New York City, New York • Current Headcount: 180 People and counting…. • About the role: • Are you an expert at architecting complex technical solutions while driving revenue growth? • Join our team, where you’ll combine your deep technical expertise with sales acumen to deliver cutting-edge telecommunications solutions to our customers • Here’s what you’ll be working on: • Partner with Account Executives to develop and execute technical sales strategies for public safety software solutions • Lead technical discovery calls, product demonstrations, and proof-of-concept implementations with potential clients • Architect and present customized solutions that address specific emergency response challenges • Create detailed technical documentation, including solution proposals, implementation plans, and security assessments • Support RFP responses with technical expertise and solution specifications • Build trusted technical relationships with key stakeholders, including PSAP directors, security teams, and emergency operations leaders. • Collaborate with Product and Engineering teams to translate customer needs into product requirements. • Provide technical guidance during customer onboarding to ensure successful implementation. • Stay current with industry trends in emergency response technology and public safety solutions

Requirements

• 3+ years of Sales Engineering experience, specifically in solution design and technical sales for Telecommunications, Networking, or VoIP platforms • Bachelor’s Degree or equivalent work experience • Working knowledge of IP Networking, IP Telephony, and enterprise SaaS deployments • Proven experience architecting and positioning cloud solutions(AWS preferred) • Track record of winning complex technical deals through POCs, solution architecture, and competitive differentiation • Experience collaborating with Sales teams to build compelling technical proposals and drive deal closure • The position requires approximately 70% travel for onsite customer engineering sessions • Must reside near an airport hub. • Fast-paced environment supporting multiple enterprise sales cycles simultaneously

Benefits

• Comprehensive medical, dental, and vision insurance • 401k, matching up to 4% of your salary • Parental Leave Policy • Unlimited vacation days • Sick days • Competitive options plan • Health and Wellness Benefits