Customer Service Assistant

4 days ago

Apply Now

Receive Emails with Similar Jobs

CarMax

WebsiteLinkedInAll Job Openings

Retail and Used Cars

10,000+

💰 Post-IPO Equity on 2021-06

Description

• Provide an iconic customer experience • Handle a wide range of customer service interactions • Connect with customers online and over the phone • Triage incoming calls to the appropriate person or department • Complete administrative tasks such as processing payments and updating information • Understand and adhere to company policies and procedures • Learn and succeed as part of a team

Requirements

• High school diploma, or equivalent to 1-month related experience • Thrive in a high energy and fast-paced environment • Speak and listen effectively with CarMax customers via phone or in writing • Strong written and verbal communication skills • Basic computer knowledge, including word processing and typing skills • Flexible work hours with shifts that may include nights, weekends, and holidays • Must meet minimum technology requirements (Type of internet service and speed of internet service) • Candidates must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location