Advising Support Representative
November 24
Description
• Work with Capella learners/students making outbound and receiving inbound calls. • Assist learners/students with course registration and provide important reminders. • Update learner/student academic information in CRM and other systems. • Provide excellent customer service consistent with Capella brand.
Requirements
• Minimum of one year of phone based customer service professional experience required. • Associates degree from an accredited institution or commensurate experience required; bachelors degree from an accredited institution preferred. • Must be able to travel 0 - 10% of time. • Must be able to lift 20 lbs. • Regular, dependable attendance and punctuality are essential functions of this job.
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