Customer Success Manager - Level 3
Yesterday
🇺🇸 United States – Remote
🔔 Pennsylvania – Remote
💵 $80k - $95k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Description
• Serve as the primary point of contact for customer lifecycle management. • Lead onboarding process and develop customized plans. • Conduct regular check-ins and business reviews. • Own renewal discussions and drive renewal rates. • Monitor customer health scores and take proactive measures. • Collaborate with internal teams to ensure customer success.
Requirements
• 5+ years in Customer Success, Account Management, or related roles, ideally within SaaS. • Proven ability to manage the end-to-end customer lifecycle. • Strong relationship-building skills. • Excellent communication, presentation, and negotiation skills. • Familiarity with unique challenges of nonprofit and public sector organizations. • Proficiency with CRM platforms and customer success software.
Benefits
• Comprehensive benefits plan including fully funded medical, dental and vision plans. • 401k contributions. • Generous paid time off. • Opportunities for professional growth and development. • Mission-driven, collaborative work environment.
Apply NowSimilar Jobs
Yesterday
Join VoApps as a Customer Success Manager, managing client relationships and driving revenue growth through innovative voicemail solutions.
Yesterday
Manage renewals and upsell for Affinity's Mid-Market customers. Advocate for client needs and ensure satisfaction.
Yesterday
Join Tixr as a Client Success Manager to optimize client usage and revenue in ticketing solutions for live events.
🇺🇸 United States – Remote
💵 $75k - $85k / year
💰 Venture Round on 2016-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Yesterday
Drive customer satisfaction and product development as Manager, Client Success for Life Sciences at Atropos Health.
🇺🇸 United States – Remote
💵 $115k - $150k / year
💰 Venture Round on 2023-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
Yesterday
As a Customer Success Manager at David Energy, support customers in realizing product value and managing their energy resources efficiently.