Account Manager

19 hours ago

Apply Now
Logo of Cast & Crew

Cast & Crew

Payroll β€’ Production Accounting β€’ Financial Technology β€’ Film Tax Credits β€’ Film Incentives

501 - 1000

Description

β€’ Backstage is seeking an Account Manager to help our clients achieve a successful experience hiring cast and crew on our talent-marketplace platforms (Backstage, Mandy, and StarNow). β€’ The account management team consists of seven account managers who are specialized in understanding the needs of casting directors, producers, and employers that are seeking the best on-screen and behind-the-scenes talent for their productions. β€’ You will be building and expanding relationships with the clients who post the most high-profile, trustworthy, and top paying job listings and casting calls on the Backstage, Mandy, and StarNow platforms. β€’ An ideal Account Manager will provide a customer experience that transforms clients from occasional users into highly engaged brand advocates.

Requirements

β€’ Experience working with casting directors, producers, directors, creative directors, talent agents, and/or marketing/advertising agencies preferred β€’ Demonstrated experience in an Account Management, Business Development, or Client Success role; high-velocity B2B SaaS tech or marketplace experience preferred β€’ Deep customer empathy; you enjoy solving customer pain points and needs β€’ Technical acuity; must be able to to understand, utilize, and explain our online casting/hiring technology β€’ Ability to translate technical language to a non-technical audience β€’ Experience with customer support and segmentation, and strategizing effective communication and positioning for each unique segment β€’ Strong analytical skills; you are able assemble and interpret data, create executive summaries, and deliver actionable insights β€’ Advanced written and verbal communication skills that can be tailored to suit a variety of individual personalities and levels of seniority β€’ Excellent project management skills; you are able to work autonomously, maintain detailed records, and be attentive and responsive to client communication β€’ Proven ability to solve a wide variety of unstructured challenges

Benefits

β€’ Cast & Crew provides a comprehensive package of employee benefits including: Medical β€’ Dental β€’ Vision β€’ PTO β€’ health and wellness programs β€’ employee discounts β€’ more!

Apply Now

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