Field Director - Patient Services

March 4

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

+4 more states

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🤠 Texas – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Catalyst Pharmaceuticals, Inc.

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Catalyst Pharmaceuticals, Inc. is a biopharmaceutical company focused on the development and commercialization of innovative therapies for people with rare and debilitating diseases such as Lambert-Eaton myasthenic syndrome (LEMS), epilepsy, and Duchenne muscular dystrophy (DMD). Catalyst is dedicated to advancing cutting-edge science and improving the lives of patients through its clinical research pipeline, approved products, and compassionate use programs. The company actively engages in environmental, social, and governance (ESG) responsibilities and strives for social responsibility in all its endeavors.

Neurology • Neuromuscular • Pharmaceuticals • Rare Disease

51 - 200 employees

Founded 2002

🧬 Biotechnology

💊 Pharmaceuticals

📋 Description

• The Field Director, Patient Services plays a crucial role on the Patient Services team. • Collaborate within the Patient services department, which includes the HUB for all products. • Develop and execute solutions for our Critical Success Factors. • Lead recruitment, hiring and training activities for the field-based Patient Access Liaison team. • Collaborate with the Sr. Vice President of Patient Services on needs assessments.

🎯 Requirements

• Bachelor’s degree and 10+ years in the Pharma/ Biotech industry is required • Prior experience as a Field Reimbursement Manager • Experience effectively leading and managing a team in a collaborative, compliant manner with demonstrated ability to meet/exceed goals and deliverables • Ability to lead external customers to achieve access for patients; external customers include physicians, nurses, and other health care professionals; public and commercial payers; specialty pharmacies • Capable of leading internal teams to achieve common goals; internal teams, including sales, care coordinators, other HUB personnel, and other commercial functions • Meticulous, highly organized, and self-directed approach to work, including the ability to effectively manage bi-coastal communication among team members and stakeholders • Superb time management skills and ability to manage multiple projects simultaneously and prioritize competing tasks in time-constrained situations • Working knowledge of Pharma Compliance Guidelines and PHI privacy requirements • Experience working with outsourced HUB vendors • Accountable for cross-functional communication internally and with external HUB with the possibility of other external stakeholders • Ethics above reproach and a strong compliance mindset • Technical expertise: Rare disease access or reimbursement, Commercial and public reimbursement, Payers/managed care organizations, Strong understanding of Patient Services Support programs and offerings as well as external resources available in the current healthcare environment, Ability to build independently identify access solutions and determine the appropriate plan for resolution