Global Program Management Consultant

March 9

🗻 New Hampshire – Remote

Although this job is listed in New Hampshire, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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Celestica

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Celestica is a global B2B leader in design, manufacturing and supply chain solutions for the world's most innovative companies. We work with the world’s leading brands to imagine, design and build industry-leading products and solve complex technology challenges that move the world forward. We’re involved in every part of the product journey – from how products are designed and engineered, sourced and supplied, to how they are manufactured and serviced.

Aerospace • Smart Energy • Enterprise and Cloud Solutions • Medical Devices • Supply Chain

10,000+ employees

Founded 1994

🤝 B2B

💰 Post-IPO Secondary on 2023-06

📋 Description

• Serve as the primary interface between the customer and the company for managing specific programs to achieve objectives. • Manage customer accounts or divisions with annual revenues exceeding $500 million, including overseeing the largest account. • Collaborate with site teams to ensure product deliveries and quality meet requirements and that projects/programs remain on schedule. • Oversee projects/programs, including MRP volumes, new product development, and contract execution. • Coordinate and host regular program tracking meetings with customers and internal teams to maintain communication and progress reporting. • Monitor current and planned programs to achieve revenue targets and address any out-of-plan conditions. • Maintain frequent communication with customers to ensure satisfaction and gather performance feedback. • Prepare and analyze customer surveys and self-assessments, resolving issues and acting as a customer advocate. • Participate in forecasting, planning, pricing, contract development, and monitoring inventory impacts of order changes. • Provide performance reporting and analysis for Operations and Customer Performance Reviews, developing plans to address any issues. • Support account planning and strategy development, collaborating with sales and business development to meet customer needs.

🎯 Requirements

• In-depth knowledge of manufacturing processes, scheduling requirements, and supply chain management. • For design services, familiarity with design systems and product development project management is essential. • For repair services, understanding of global logistics systems and product delivery methods is necessary. • Comprehensive knowledge of business issues related to PCBA manufacturing, pricing, contracts, and negotiations. • Strong skills in customer contact, negotiation, problem resolution, and database management. • Ability to manage multiple projects under tight deadlines and effectively communicate with diverse internal and external stakeholders. • Proven leadership skills to motivate teams and achieve production goals.