Customer Service Advocate IV

Yesterday

🇺🇸 United States – Remote

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $22 - $37 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Centene Corporation

WebsiteLinkedInAll Job Openings

Contracting • Network Development • Managed Care

10,000+ employees

Founded 1984

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

Description

• Provides high-quality customer service in a fast-paced contact center environment • Resolves complex issues for members or providers through various communication channels • Collaborates inter-departmentally to manage inquiries and maintain quality standards • Develops training materials and ensures adherence to policies and procedures

Requirements

• Requires a High School diploma or GED • Requires 4+ years of related experience • May require vocational or technical education in addition to prior work experience • College, vocation, or technical education may include additional on-the-job training or continuous learning education preferred

Benefits

• competitive pay • health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules