Outbound Customer Service Advocate
4 days ago
🇺🇸 United States – Remote
💵 $17 - $26 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
Description
• Delivers education and information to members and/or providers • Facilitates reach outs via outbound calls • Serves as front-line support on various inquiries, requests, or concerns • Maintains performance and quality standards • Documents information for quality and performance tracking • Complies with quality standards and regulations
Requirements
• Requires a High School diploma or GED • Requires 1 – 2 years of related experience • May require vocational or technical education in addition to prior work experience • Experience in a contact center environment preferred
Benefits
• competitive pay • health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules
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