Program Manager III, CAHPS, HOS

October 14

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Centene Corporation

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Contracting • Network Development • Managed Care

10,000+

Description

• Promote increased program efficiency, service levels, member experience, and value by capturing and monitoring performance of Regulatory Surveys • Identify opportunities to increase and improve member experience • Develop strategies to realize improvement opportunities • Manage multiple projects through full project life cycle process • Utilize corporate and industry standard project management tools • Maintain detailed project documentation as needed • Provide leadership and effectively communicate project status to all stakeholders • Negotiate with project stakeholders to secure resources, resolve issues, and mitigate risks • Lead cross-functional meetings to meet overall stakeholder expectations

Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration, related field, or equivalent experience • Master’s degree preferred • 5+ years project implementation, product or program management experience • Managed care or prescription benefit management experience preferred • Experience and knowledge of Regulatory Surveys (i.e. CAHPS, HOS) preferred

Benefits

• competitive pay • health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules