Senior Clinical Operations Training Professional
October 15
Description
• Provides training support (both virtual and onsite) and implements organizational processes. • Ensures new hires to the organization, along with, staff and facilities in emerging markets are fully prepared for successful operations. • Collaborates with training colleagues, market leadership, clinical and non-clinical associates throughout the organization. • Secures needed resources and establishes/verifies key performance indicators to ensure readiness. • Leads the transition to ongoing operational processes. • Follows established guidelines/procedures and makes decisions on moderately complex to complex issues. • Conducts in-person, classroom, one on one and virtual learning sessions for care team members.
Requirements
• Clinical Degree (RN, LPN, MA etc.) • Clinical and operational experience in a healthcare facility. • Five or more years training experience in a clinical setting to include electronic medical record implementation • Experience providing training and support virtually • Strong written and verbal communication skills • Strong customer service skills • Must live in AZ, NV, TX, LA or MS • Travel required up to 75% of the time. • Prior experience with delivering presentations to all levels of leadership. • Demonstrated ability to translate analytics into action and use the data to impact and influence business outcomes. • Microsoft Office proficiency — able to write queries, create forms, reports, presentations, and documents in Word, Power Point, Access and Excel • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Benefits
• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) • short-term and long-term disability • life insurance • many other opportunities
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