Business Development Executive

November 5

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Centific

WebsiteLinkedInAll Job Openings

5001 - 10000

Description

• We are seeking a highly motivated and self-organized Customer Success Manager. • Drive the adoption of our Supply Chain Visibility Platform. • Engage with post-sales customers and promote the transition from legacy visibility platforms. • Deliver a superior customer experience. • Responsible for the entire customer onboarding cycle. • Analyze existing platforms and demonstrate the benefits of our new solutions. • Collaborate closely with Product Management, Customer Success, and technical teams to drive customer engagement and satisfaction.

Requirements

• 5+ years of experience in software sales, preferably in the logistics, supply chain, or SaaS industry. • Proven track record of upselling and cross-selling software products or platforms, ideally in a B2B setting. • Strong understanding of Supply Chain visibility platforms and familiarity with post-sales logistics solutions. • Excellent communication and presentation skills, with experience in conducting product demos and training sessions. • Ability to engage with customers, collect actionable feedback, and work closely with Product Managers for continuous product improvement. • Demonstrated ability to independently manage customer accounts, plan onboarding processes, and ensure smooth transitions. • A self-starter who is highly organized and capable of working in a fast-paced environment with minimal supervision. • Strong analytical skills with the ability to conduct platform analysis and communicate the benefits of new technologies to customers.