Client Success Executive

November 6

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Centivo

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health benefits • health insurance • value-based care • healthcare • healthcare provider networks

201 - 500

Description

• Serve as the key day-to-day contact for clients overseeing all aspects of the health plan solution and TPA services for clients • Ensuring a new client’s seamless transition from implementation to ongoing account management • Interacting with brokers/consultants to oversee and resolve issues for clients • Building and maintaining strong personal relationships across the client organization • Lead the renewal process, which includes preparing and delivering reports on Centivo performance • Identifying, tracking, and resolving issues raised by the client • Collaborating on the enhancement of Centivo’s client implementation and client success methodologies • Participating in sales meetings to represent the voice of client success

Requirements

• Bachelor's degree or equivalent experience is required • 5+ years of health plan experience, including with self-funded accounts • 3+ years Client Success (Account Management) experience in employer-sponsored benefits

Benefits

• Offers Equity • Offers Bonus