Educator Success Manager
December 12
🇨🇦 Canada – Remote
💵 $50k - $60k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
Description
• Riipen is looking for an Educator Success Manager to join our Educator Success Team! • You will work with Riipen’s post-sales team to support assigned post-secondary institutions using Riipen to provide students with real-world project experience. • Your passion for delivering exceptional customer support will contribute to our rapidly growing experiential learning marketplace. • This role is fully remote and can be located anywhere in Canada.
Requirements
• 2+ years in a client/customer-facing role (account management, customer success, sales, etc.) • Connect personally and professionally with our company values • Possess an entrepreneurial spirit with a desire to work in a fast-paced startup environment • Have the ability to consistently deliver exceptional results on demanding timelines and coordinate multiple projects simultaneously • Be process and detail-oriented, creative, and with strong analytical skills • Have a hunger and willingness to learn and adapt as Riipen the experiential learning landscape evolves. • Bonus Points: • Experience with HubSpot and G-Suite for Business • Experience executing product demonstrations • Knowledge or experience with project-based experiential learning or higher education • Experience and success working with remote teams
Benefits
• Remote/travel working opportunities (when appropriate) • 4 weeks of annual vacation • Paid sick leave • Extended Health and Dental benefits from your first day • We will ensure you have a great work-from-home setup • Learning & Development Stipend after 6 months of employment
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