Non-QM Mortgage Operations Manager - East Coast

March 28

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Champions Funding LLC

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Champions Funding LLC is a mission-based mortgage lender certified as a Community Development Financial Institution (CDFI). The company specializes in Non-Qualified Mortgage (Non-QM) loans, providing innovative and inclusive financing solutions aimed at underserved and under-banked borrowers who often face challenges with traditional lenders. By employing modernized underwriting methods and offering a diverse range of loan programs, including ITIN loans for non-U. S. citizens, Champions Funding empowers mortgage brokers and loan originators to better serve their clients. With a focus on quick and efficient service, they aim to open the door to homeownership and real estate investment for diverse and historically excluded communities.

51 - 200 employees

💸 Finance

🏠 Real Estate

📋 Description

• Oversee daily operations for the Account Manager Department • Manage and mentor operations team members, fostering a high-performance and service-driven culture. • Monitor loan pipelines to ensure timely movement from submission to funding while maintaining compliance. • Identify and implement process improvements to enhance efficiency, reduce turnaround times, and elevate broker experience. • Serve as a key liaison for mortgage brokers, resolving escalations and providing guidance on Non-QM loan structures. • Ensure strict adherence to company policies, investor guidelines, and state/federal mortgage regulations. • Work cross-functionally with the Account Management Department to align operational strategies. • Conduct audits and quality control checks to minimize risk and improve loan file integrity. • Stay up to date on Non-QM industry trends, regulatory changes, and operational best practices. • Lead training initiatives to keep the operations team informed of process updates and compliance requirements.

🎯 Requirements

• EST candidates preferred • 5+ years of mortgage operations experience, preferably in wholesale lending and Non-QM loans. • Proven track record of managing previous Account Manager Departments in a high-volume environment. • Strong understanding of Non-QM loan products, mortgage compliance, and industry regulations • Experience working with loan origination systems (LOS) such as Encompass, LendingQB, or similar platforms. • Excellent problem-solving, communication, and leadership skills. • Ability to thrive in a fast-paced, deadline-driven environment while maintaining attention to detail. • Knowledge of TRID, RESPA, and other regulatory compliance standards. • Strong analytical and pipeline management skills to optimize workflows and meet performance goals.