Operations Analyst - Salesforce Admin

March 28

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Logo of Whip Around

Whip Around

Whip Around is a comprehensive fleet management software provider focused on optimizing vehicle and equipment maintenance. Their platform offers solutions for fleet maintenance, inspections, fuel management, compliance, reporting, and integrations. Whip Around enables companies to manage documentation, track fuel usage in real time, and ensure compliance with safety and regulatory standards, helping to increase efficiency, performance, and profitability. The platform is tailored to the needs of various roles such as drivers, fleet managers, mechanics, and executives, providing real-time data and analytics to improve decision-making and reduce downtime.

SaaS • Transport • Software • DVIR • DOT Compliance

51 - 200 employees

Founded 2016

🚗 Transport

☁️ SaaS

📋 Compliance

💰 $14M Series B on 2021-12

📋 Description

• Who is Whip Around? • Whip Around was born in 2016, originally to help freight companies in New Zealand tackle their paper-based compliance burden. • It was whilst working for some of the globe’s largest freight companies, that we saw first-hand how much time paper was costing fleet managers every day. • Within a year, the US market was calling loudly as Whip Around met a clear pain point for businesses with fleets. • Whip Around now services customers from coast to coast in the US and around the world. • Team culture is at the heart of our success, with personal improvement being just as important as company outcomes. • We now boast a senior leadership team with experience from numerous successful global businesses and continue to double down on our vision to bring simplicity and efficiency to fleet management and compliance. • What success will look like: • We're looking for a detail-oriented and driven Operations Analyst – Salesforce Admin to support and optimize our internal operations, with a strong focus on Salesforce administration and cross-functional data needs. • This role will be key in ensuring data integrity, supporting system workflows, and surfacing meaningful insights across departments. • You’ll be part of the Operations team, working closely with the Head of Operations and Operations Manager to keep our systems clean, processes smooth, and teams informed.

🎯 Requirements

• Own and execute key recurring operational tasks including account and billing audits, opportunity management, user onboarding/offboarding, duplicate resolution, list segmentation, and dashboard/report maintenance. • Develop and support reporting for all departments to meet daily, monthly, quarterly, and annual data needs. • Collaborate with the Operations Manager to identify and surface new insights for leadership using a varied and evolving tech stack. • Visualize and share data-driven insights both within and outside of Salesforce. • Help drive a culture of data-backed decision making across the company. • Support stakeholders in understanding the data presented and shaping their own data needs. • Partner with the Head of Operations on routine audits and marketing, sales, and customer success workflows. • Ensure Salesforce data cleanliness and ongoing integrity through consistent audits and data hygiene practices. • Tackle ad hoc projects and tasks as needed to support business priorities.

🏖️ Benefits

• Unlimited PTO: Never worry about running out of leave again - use your paid time however you wish! • Subsidized Healthcare: We offer a range of generously subsidized healthcare plans to suit you and your loved ones. • Retirement Support: We offer 401(k) matching to support retirement. • Family-Friendly: We offer a paid parental leave and additional support for primary and non-primary caregivers. • Birthday Leave: We believe no one should have to work on their birthday. • Growth & Development: We support all members of our team with professional development plans, with the opportunity to participate in extra learning to grow their skills and careers. • Team Fun: We host regular team lunches, events and get togethers for our teams to come together and celebrate with each other.

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