VP of Revenue Operations - Analytics

10 hours ago

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charity: water

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Description

• Main Areas of Focus: Donation management, strategic fundraising leadership, moves management, CRM oversight, revenue analysis • Location: Remote - U.S. only. • Eligibility: charity: water is fully remote and hires from all 50 U.S. states. At this time, we are only considering candidates who are eligible to work in the United States without the need of company sponsorship now or in the future • JOB HIGHLIGHT • The VP of Revenue Operations & Analytics will oversee a team focused on donor data insights and analysis, ensuring CRM data hygiene, timely donation processing, donor lifecycle creation, and tracking, and providing analytical support to drive performance across all revenue channels and segments. • JOB SUMMARY • Reporting to the Chief Revenue Officer, you will manage and continuously improve the operations of our fundraising teams and the data that supports and informs best-in-class donor acquisition, experiences, and stewardship. Working together with the Finance and Technology teams, you will collaboratively recommend data structures and key metrics, implement data solutions and processes that support automation, moves management functions, and reporting that fuel revenue growth. You’ll focus on improving functions that support effective, analytically driven, and strategic operational decisions throughout prospect/donor lifecycles and end-to-end development processes.

Requirements

• Bachelor’s degree in Business Administration, Finance, Management, or a related field required; Master’s degree preferred • At least 10 years of progressive experience in revenue operations or strategic fundraising leadership within a nonprofit or sales environment • Proven experience in overseeing CRM systems (Salesforce expertise preferred), with a strong focus on data hygiene, management, and integration of CRM with inventory management systems to support seamless operations • Strong ability to analyze donor data and develop insights that inform strategic fundraising initiatives. Experience in designing and implementing metrics-driven strategies that enhance donor acquisition, engagement, and retention • Exceptional Leadership Skills and demonstrated success in building, mentoring, and leading high-performing teams with a strong team culture • Extensive knowledge of best practices in philanthropy and donor management • Experience with advanced data techniques including data mining, complex predictive modeling, and other real-time pattern detection methods • Experience in creating impactful data visualizations and self-service tools that empower revenue teams to monitor performance and productivity effectively • Experience presenting insights to senior leadership and key stakeholders

Benefits

• Unlimited PTO • Summer Fridays • 6-week paid sabbatical leave after 5 years of employment • Annual bonus potential through The Pool • 401k plan + employer match • Medical covered at 80% + Dental/Vision contributions • FSA + dependent day care FSA • Employer-paid life insurance, STD, LTD • 16-week paid maternity and paternity leave for new parents • Stipends for Home office, Professional Development, TSA Pre-check and a You-do-You Perk • 2-4 annual travel requirements to spend quality in-person time with the team