Digital Sales Executive

Yesterday

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Chronos Agency

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Chronos Agency is a leading lifecycle marketing agency that specializes in helping eCommerce brands grow sustainably through customer retention strategies. They offer services such as email marketing, SMS marketing, push notifications, and paid media to increase customer lifetime value and revenue. With a focus on creating tailored retention strategies, Chronos helps clients turn a single sale into ongoing growth by utilizing advanced marketing tactics like strategic automation and audience segmentation. As an award-winning Klaviyo Master Elite Partner, Chronos is recognized for their expertise in eCommerce email marketing and their ability to deliver sustainable growth results for over 500 brands worldwide. Their clients benefit from higher engagement, improved customer loyalty, and increased revenue through refined marketing strategies and insightful data analysis.

Email Marketing • Messenger Marketing • SMS Marketing • E-commerce • Shopify

51 - 200 employees

🛍️ eCommerce

🤝 B2B

📋 Description

• The Sales Executive plays a key role in driving revenue growth by closing consultative sales. • Manage and work on sales related administrative duties & documentation SOPs as required. • Accurately represent and develop thorough knowledge about the company’s products and services. • Collect payment of follow up cases and review appointments. • Provide excellent customer service support to clients. • Work cross-functionally with operations/fulfillment teams for a smooth client experience. • Provide resolutions to client’s grievances and post-sales commercials issues. • Sustain company’s profitability through excellent relationship management. • Maximize customer retention through effective onboarding.

🎯 Requirements

• Minimum of 3 years of experience as a Sales Executive or in a relevant role. • Background in digital marketing agencies or a similar industry, ideally aligning with Chronos Agency. • Proven experience in managing and engaging with US / AU / EU clients. • Strong sales and customer service skills, with a track record of achieving targets. • Exceptional verbal and written communication skills in English. • Proficiency in Microsoft Office, CRM platforms, and sales software. • Excellent phone etiquette and presentation skills. • Strong negotiation and problem-solving abilities. • In-depth understanding of marketing strategies and negotiation techniques. • Ability to deliver compelling and persuasive presentations.

🏖️ Benefits

• Full-time remote work setting • Paid Time Off (30 days annually) • Observance of public holidays • Internet Allowance • Technology Benefit • Health and Wellness Allowance • Maternity and Paternity Benefit • Loyalty Rewards • Performance-based Incentives • Outcome-focused Environment