Technical Account Executive

March 25

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PostHog

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PostHog is a comprehensive platform that empowers developers to build successful products by providing tools for product analytics, web analytics, session replay, feature flags, experiments, and surveys. It integrates seamlessly into existing workflows, offering data pipelines and warehousing solutions that synchronize with popular platforms like Stripe, Hubspot, Zendesk, and more. With PostHog, teams can safely roll out new features, run experiments with statistical significance, and gather in-depth insights with AI and LLM products. The platform is built with full API access, enabling complete control over customer data. PostHog scales with businesses from startups to growth stages, making it a versatile tool for engineering teams seeking to streamline their data operations while focusing on product development.

analytics • open source • product analytics • product • data

11 - 50 employees

Founded 2020

☁️ SaaS

⚡ Productivity

🏢 Enterprise

📋 Description

• Help us to increase the number of successful products in the world! • We are full-remote and globally distributed! Our current team is hiring in GMT+8. • This is not your typical AE role. If you’re looking for a classic ‘AE who pairs with a sales eng then passes the customer to CS to take care of’ role, you should stop reading now. • We’re looking for someone who is: • Technical enough to help our customers - you need to be incredibly helpful and solve real problems without asking a sales engineer for help. • Great at reading the signs of which inbound customers to focus on - you will be laser focused on helping customers who match our ICP, and not spending time where you can’t have an impact. • Good at maintaining long term relationships past the initial sale - you will own the relationship and sell new products in as fast as we build them. • You’ll have an existing book of business - these are engaged, high paying ($20k+/yr) customers who we think have huge expansion potential.

🎯 Requirements

• Based in Singapore. • Commercially-minded - you’re excited about growing and retaining revenue. If we’ve never spoken to a particular customer, you’ll get creative to get them to engage. • Strong customer focus - you need to help our users and remove any blockers to them using Posthog effectively. • Good at handling relationships strategically - helping a customer achieve their goals over time, expanding their usage and buying more and more products from us as they do so, while saying no to customers who we’re not right for. • You’re able to go deep on understanding the product. You don’t need to be a developer but the ability to get into the details will give you confidence and really help you bring more value to customer conversations. • Nice to have • Experience working with similar technologies, ie. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines. • You’ve been the owner of several customers in the several $20k-100k+ ARR range previously.

🏖️ Benefits

• Generous, transparent compensation and employee-friendly equity in PostHog • Unlimited time off with a 25-day minimum (in 2021 the team on average took 32 days off) • Private medical insurance, including dental and vision (US and UK only) • Pension/401k contributions (4% matching) • Generous parental, bereavement and child loss leave • Training budget and free books • $200/month budget towards co-working or café working and $300/month for team socials • $100/month budget to provide support to open-source projects • We'll be your first investor • Regular team off-sites (we went to Iceland in March) with carbon offsetting for work travel