Customer Success Director

9 hours ago

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Claritas Rx

WebsiteLinkedInAll Job Openings

Specialty pharmacy data aggregation • Specialty pharmacy data integration • Biopharmaceutical commercial data analytics • Specialty channel data strategy • Market Access

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

💊 Pharmaceuticals

💰 Private Equity Round on 2021-03

Description

• Claritas Rx started with a simple vision: to tangibly improve how biopharmaceutical manufacturers understand their specialty product performance in the marketplace. • Claritas Rx empowers pharmaceutical manufacturers to optimize the treatment journey for patients. • As a Customer Success Director, you will lead strategic partnerships with our customers, ensuring exceptional delivery of our solutions while driving growth and fostering long-term relationships. • You will oversee a team of customer success professionals and collaborate with cross-functional teams to deliver impactful insights and outcomes that exceed customer expectations. • We support a wide range of commercial products, aligning Claritas Rx’s capabilities with the diverse and evolving needs of our customer stakeholders. • You will be accountable for delivering customer satisfaction and referenceability, meeting revenue, new subscription bookings and gross margin targets, and identifying opportunities to expand our partnership with existing customers through tailored solutions and strategic recommendations. • Key Accountabilities include Customer Leadership & Relationship Management, Team Management & Operational Excellence, Revenue Growth & Business Expansion, and Cross-Functional Collaboration. • Join Us and be part of a team that aspires to a culture of accelerated professional development through shared learning and collaboration, a respectful and fun work environment, and employee empowerment through the effective use of technology and tools.

Requirements