Director, Customer Success

6 days ago

Apply Now

Receive Emails with Similar Jobs

Pearl Health

WebsiteLinkedInAll Job Openings

51 - 200

Description

• Remote-first company with a concentration of team members at NYC headquarters and Boston area • Petitioner healthcare solutions for primary care providers • Engage with physicians to achieve customer success in healthcare models

Requirements

• Bachelor’s degree or equivalent work experience • 5-7 years of experience in Customer Success, Enterprise-level relationship management, network contracting and development, or other relevant provider-facing field; experience at an ACO, or tech enablement company is a plus • Experience in interpreting and utilizing CRM analytics, outcomes measurements, and designing internal dashboarding to drive change and resource allocation (HubSpot experience is a plus) • Demonstrated experience achieving re-sell and up-sell requirements at scale • Experience preparing and presenting information to clinical and executive level leadership • Willingness to travel for face-to-face meetings • Experience working with providers is preferred • Track record scaling a team, function, or service capability required • A passion for improving and optimizing relationships • Excited about helping physicians and impacting Medicare patient outcomes • Demonstrated success and depth of knowledge within the provider space, including an understanding of relevant technology vendors and provider priorities

Benefits

• Annual discretionary bonus • Competitive benefit package