Director of Customer Success

December 24, 2024

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Cyera

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Cyera is a pioneering company focused on data security for enterprises, particularly in the realm of data discovery and risk management. Their innovative platform is designed to help businesses secure their data by providing critical insights into what data they have, where it's stored, who can access it, and identifying potential risks. Cyera offers a comprehensive suite of services including Data Security Platform Modules, Data Loss Prevention, Identity Access management, and Data Breach Readiness. The company's solutions facilitate compliance, minimize data breach impacts, and support business growth through secure data initiatives. Trusted by enterprises across various industries, Cyera empowers companies with speed and precision to protect their valuable data assets.

Data Security Platform • Data Security Posture Management • Discovery and Classification • Data Detection and Response • Data Access Governance

201 - 500 employees

🔒 Cybersecurity

🏢 Enterprise

📋 Description

• Come join the company reinventing data security • Play a key role in leading and empowering regional Customer Success teams • Lead, manage, and enable a regional team for customer success • Maintain ownership over key focus areas: customer enablement, pre-sales enablement, CSE technical enablement • Travel between 50-75% annually to engage with clients

🎯 Requirements

• Associate's degree or equivalent experience required • Bachelor’s degree in Computer Science or similar experience a plus • Demonstrated experience in leading and developing high-performing support teams • Proven track record of mentoring and coaching technical support staff • Strong leadership skills with the ability to motivate and inspire teams • Exceptional team-building and interpersonal skills • Strong project management skills • A self-starter who thrives in an ambiguous, fast-paced environment • A results-oriented mindset, with a proven track record of driving revenue growth • Excellent interpersonal and customer relations skills • A clear and concise verbal and written communicator • Proficiency in leading both executive meetings and technical workshops • Ability to work autonomously and tackle challenges effectively

🏖️ Benefits

• Ability to work remotely, with office setup reimbursement • Competitive salary • Unlimited PTO • Paid holidays and sick time • Health, vision, and dental insurance • Life, short and long-term disability insurance