Account Manager

September 25

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Clarivate

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Scientific and academic research, patent analytics and regulatory standards, pharmaceutical and biotech intelligence, trademark protection, domain brand protection, intellectual property management. • Life science research • Patent analytics • Regulatory Standards • Technology

10,000+ employees

Founded 2016

📚 Education

⚕️ Healthcare Insurance

Description

• Support the Westcoast and grow strategic relationships with our customers. • Ensure client satisfaction while improving and expanding the use of Innovative products and services. • Establish and maintain a system of regular communication with clients to include phone calls and onsite visits. • Create and execute account plans which include financial objectives for strategic accounts. • Ensure clients are aware of Innovative events, products and service offerings that would benefit the client. • Create consulting services opportunities and engaging other Innovative resources to achieve the customers’ goals. • Create call/visit reports to document findings and to communicate internally.

Requirements

• Bachelor’s degree or relevant, equivalent work experience • 5 years of direct field sales professional work experience • 5 years of experience managing external client relationships • Adaptability, resilience, and the ability to work as a team player • An expert approach to managing Emotional Intelligence • Expertise with library technology or library software sales experience • Experience with supporting/selling ILS (Integrated Library Systems)