Account Manager

September 25

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Clarivate

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Scientific and academic research, patent analytics and regulatory standards, pharmaceutical and biotech intelligence, trademark protection, domain brand protection, intellectual property management. • Life science research • Patent analytics • Regulatory Standards • Technology

10,000+ employees

Founded 2016

🤝 B2B

📋 Compliance

☁️ SaaS

Description

• Support Westcoast and grow strategic relationships with customers • Ensure client satisfaction while improving and expanding the use of Innovative products and services • Establish and maintain a system of regular communication with clients • Ensure knowledge of client’s product mix and how the solution is used by the client • Create and execute account plans for strategic accounts • Ensure clients are aware of Innovative events, products and service offerings • Create consulting services opportunities and engage other Innovative resources

Requirements

• Bachelor’s degree or relevant, equivalent work experience • 5 years of direct field sales professional work experience • 5 years of experience managing external client relationships • Adaptability, resilience, and the ability to work as a team player • An expert approach to managing Emotional Intelligence • Expertise with library technology or library software sales experience • Experience with supporting/selling ILS (Integrated Library Systems)