ClassDojo is a communication platform that connects teachers, families, and students, facilitating better engagement and collaboration in educational settings. It offers a suite of tools that allow teachers to communicate with parents, share classroom updates, and support students' social-emotional learning. The platform also features a portfolio function that allows students to share their learning progress with their families. It's widely popular, used by millions of students and parents, and supports multilingual communication. ClassDojo is focused on building communities within classrooms, providing resources for teachers, and ensuring privacy and security for all its users.
March 15
π California β Remote
π¦ Connecticut β Remote
+3 more states
π΅ $100k - $160k / year
β° Full Time
π‘ Mid-level
π Senior
π° Account Manager
ClassDojo is a communication platform that connects teachers, families, and students, facilitating better engagement and collaboration in educational settings. It offers a suite of tools that allow teachers to communicate with parents, share classroom updates, and support students' social-emotional learning. The platform also features a portfolio function that allows students to share their learning progress with their families. It's widely popular, used by millions of students and parents, and supports multilingual communication. ClassDojo is focused on building communities within classrooms, providing resources for teachers, and ensuring privacy and security for all its users.
β’ ClassDojo connects K-12 teachers, children, and families globally. β’ Responsible for proactive engagement for mid-size to large district partners and long-term retention. β’ Lead renewal processes strategically for timely contract renewals and growth opportunities. β’ Build comprehensive, data-driven account plans for engagement, adoption, and expansion. β’ Travel required up to 20-30% for conferences, reviews, and meetings.
β’ 4+ years of some combination of Partnership Management, Account Management or Renewal management. β’ Proven experience expanding networks within organizations to include executive stakeholders and strategic contacts. β’ Proven experience gathering referrals, closing renewals, navigating procurement, legal, and budget processes. β’ Strong written and verbal communication skills. Experience presenting to and influencing executive stakeholders, with an ability to communicate value and strategic impact. β’ High empathy and emotional intelligence: ability to understand customer goals and find workable solutions to their needs. β’ Skilled in using data to inform account strategy and engagement, and comfortable analyzing adoption metrics, usage data, and other key performance indicators. β’ Demonstrated ability to take full ownership of a portfolio of ~30-40 accounts. β’ Thrives in a fast-paced environment, comfortable with ambiguity, and able to adapt to changing priorities. β’ Experience in edtech or working on products for kids or educators. β’ Ability to learn new technology and products quickly and comfortable with products such as SFDC, Notion, and Asana.
β’ Incentive pay component available. β’ Additional accommodations for disabilities or special needs. β’ Equal employment opportunity commitment.
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