Bilingual Outbound Sales Specialist

September 30

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CLEAResult

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energy optimization • energy efficiency program design • implementation • market transformation • benchmarking

1001 - 5000

💰 Private Equity Round on 2013-06

Description

• The position is remote and can be located anywhere in the US. • We're looking for a talented individual to join us as a Bilingual Outbound Sales Specialist for Integrated Customer Services! • This is a sales service position with a primary focus on making sure we help our customers save energy and money. • This role makes outbound calls to new and existing customers in an effort to address their energy needs. • Drive sales success in a high-volume, outbound sales environment using a fast-paced dialer to speak to utility customers and encourage them to enroll in energy saving programs where they can save money on their bill. • Meet daily outbound sales production and monthly quality goals. • Identify eligibility, then consistently close enrollments. • Be an active team member in a remote environment; participate in training sessions and more to develop and grow. • Thrive in an environment to earn a commission, based on defined metrics.

Requirements

• Experience handling inbound or outbound voice calls • Expertly navigating a script • Supporting customer s and tech inquires • Comfort with a committed schedule with set lunches and breaks • Appreciation for goals and performance metrics • Fluent in English and Spanish • Previous sales experience, preferably in an outbound call center environment • High School Diploma or GED (required) • Ability to type 35+ WPM • No attendance or punctuality concerns • Ability to thrive in an intensive environment, balancing customer support while navigating multiple platforms simultaneously • Sales-oriented with a focus on customer service satisfaction “How can I help you?” attitude

Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career