Customer Service Representative

5 days ago

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Colibri Group

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Appraisal • Distance Learning • Business • Teachers • Nurses

1001 - 5000

Description

• At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy, • Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers, • We have a rich and storied history. Colibri is one of the pioneers of online professional education, • introducing some of the first web-based professional education courses in 2001. Today, the company’s • family of brands are the leading online professional education platforms in their respective end-markets. • We proudly to serve >1 million customers annually and employ more than 1,500 mission-aligned • professionals. To learn more, please visit: www.colibrigroup.com • Colibri Group is on the lookout for an outgoing, customer-focused relationship builder who’s ready to make a real impact! As a Customer Service Representative, you’ll be the voice of our company, helping professionals achieve their goals. Your role will be all about creating customers for life, offering support and solutions that keep our customers coming back. • If you’re passionate about customer success, skilled in listening and problem-solving, and excited to be part of a supportive and collaborative team, we’d love to meet you. Join us at Colibri Group and help us continue to empower professionals to succeed!

Requirements

• A people-person who’s excited to connect and create positive customer experiences. • Sales experience, ideally in a customer-focused or phone-based role. • Strong oral and written communication skills with a customer-focused approach. • Proficient computer skills and experience navigating CRM or call management systems. • Excellent interpersonal skills and a natural ability to build relationships with clients. • A self-motivated individual with a proactive approach to customer retention and sales. • Enthusiasm for learning and growth, with a commitment to delivering an exceptional customer experience.

Benefits

• 401(k) matching • Health, Dental & Vision Insurance • Paid time off • Paid training • Employee Assistance Program • Professional Education Coursework • Tuition Reimbursement