Medical Customer Service Representative

6 days ago

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DASCO Home Medical Equipment

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Hospital Partnerships • Respiratory Services • Sleep Therapy • Orthotics • Clinical Services

501 - 1000

Description

• Fully remote position • Manage medical orders and coordinate with healthcare providers • Ensure patients have access to necessary medical equipment • Handle inbound/outbound calls • Verify insurance coverage and obtain authorizations • Document patient records accurately and maintain privacy • Assist with payment information and arrangements

Requirements

• High School diploma or GED equivalent • 2+ years' experience with patient data entry into EMR in a healthcare setting • Outstanding communication skills • Exceptional problem-solving abilities • Passion for service • Current or previous CNA license, HHA certification or similar qualification in a related field (preferred) • Call Center experience (preferred) • Bilingual abilities (English and Spanish) (preferred)

Benefits

• Comprehensive benefits package • Generous 401(k) matching • Extensive PTO • Holiday pay