The Ultimate Engagement Platform
Mobile App Development for iPhone, iPad, Android, Android Tablet, Windows Phone, and Kindle Fire • Product Strategy
201 - 500
August 10
The Ultimate Engagement Platform
Mobile App Development for iPhone, iPad, Android, Android Tablet, Windows Phone, and Kindle Fire • Product Strategy
201 - 500
• Product Support Specialists play a key role with our clients, both as they first come on board and after their app goes live in the app stores. • The Product Support Specialist role is fast-paced and requires quick learning, thinking on your feet, innovative problem solving, and a strong ability to switch gears quickly throughout the day. • Product Support Specialists provide world class customer service and are both creative and technically savvy. • This position is focused on weekday support.
• 1-2 years experience in a technical and/or customer service environment • Proven understanding of various operating systems and personal electronics • Ability to learn new and complex technologies • Excellent communication skills and high emotional intelligence • College degree or equivalent professional experience/training (I.E. Coding bootcamps) • Experience using systems like Salesforce, JIRA, Google Apps, etc. • Sharp critical thinking skills, sound judgment and decision making ability, and both the ability and willingness to clearly articulate your ideas • An inherent sense of the value of collaboration • The ability to work both collaboratively and independently • Proven ability to work in a fast-pace environment where the client is always first • Proven ability to troubleshoot and problem-solve • Basic coding knowledge
• Generous Paid Time Off • Medical Coverage • Dental Coverage • Vision Coverage • Short and long term disability and life insurance all free of charge • Competitive Compensation • 401k Matching • Professional Development • Top of the Line Equipment • Referral Program • Parental Leave • Family-Friendly Culture • Chance to work side-by-side with thought leaders in emerging tech
Apply NowAugust 10
501 - 1000
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🇺🇸 United States – Remote
💰 $12M Series A on 2022-06
⏰ Full Time
🟢 Junior
💝 Customer Support
🗽 H1B Visa Sponsor
July 23
1001 - 5000
Support Medicare Appeal process by resolving customer inquiries via telephone.