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• Provide administrative assistance to various departments, including scheduling meetings, managing calendars, and organizing documents. • Serve as a point of contact for internal and external communications, responding to emails, phone calls, and inquiries in a professional and timely manner. • Assist in the creation, formatting, and editing of documents, presentations, and reports using Microsoft Office suite and other software tools. • Accurately input and maintain data related to travel bookings, reservations, and client profiles into our database systems. • Assist clients with inquiries, bookings, modifications, and cancellations, providing exceptional service and resolving issues effectively. • Collaborate with internal teams, including reservations, customer service, and management, to ensure seamless communication and service delivery. • Identify opportunities for streamlining processes, improving efficiency, and enhancing the overall customer experience. • Support various projects and initiatives as assigned by supervisors or management, contributing to the success of the organization.
• High school diploma or equivalent (Bachelor's degree preferred). • Previous experience in administrative support, customer service, or a related field, preferably in the travel industry. • Excellent organizational and time management skills with the ability to prioritize tasks effectively. • Strong attention to detail and accuracy in data entry, document management, and communication. • Proficiency in using Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook. • Excellent communication skills, both verbal and written, with a professional demeanor. • Ability to work independently and collaboratively in a remote team environment. • Passion for travel and a desire to contribute to creating exceptional travel experiences for our clients.
• Competitive pay with opportunities for performance-based bonuses. • Flexible work schedule with the convenience of working from home. • Opportunities for career growth and advancement within the travel industry. • Access to travel discounts and perks for personal travel experiences. • Comprehensive training and support to excel in the role. • Health insurance coverage and additional benefits package.
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