Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
Yesterday
🇺🇸 United States – Remote
🏖️ New Jersey – Remote
💵 $140k - $210k / year
⏰ Full Time
🔴 Lead
💰 Account Manager
🦅 H1B Visa Sponsor
Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
• At Concentrix, we partner with the world’s most customer-obsessed companies • An exciting opportunity exists for a proven executive in a client-facing role • This position will have oversight for a select number of fast-growing core Media and Telecommunications Clients • You will be responsible for understanding the digital transformation landscape • Creating and maintaining strong relationships with business decision makers • Working with the account team to formulate and maintain the Account Growth Plan • Owning the P&L and financials • Achieving the business KPI's (Growth %, Revenue, GM, Utilization, CSAT)
• Relevant Media and/or Telcom Industry Focus • At least 10 years prior work experience (preferably BPO) in a strategic consulting or software development services company • Possess the financial and business acumen to build compelling account-growth plans • A confirmed ability to develop and lead Digital Transformation conversations across a broad spectrum of C-level executives and buyers • Robust knowledge of the client/industry space • Consultative Business Development mentality and approach • Demonstrable expertise in driving business activity • Previous experience achieving revenue targets and strategic growth • Hardworking, with exceptional presentation and communications skills • Good team building and customer service skills that can help drive satisfaction • Negotiate effective commercial terms and agreements • Bachelor’s degree in a STEM discipline would be advantageous
• medical, dental, and vision insurance • comprehensive employee assistance program • 401(k) retirement plan • paid time off and holidays • paid learning days
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