Sales Trainer

November 6

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Concentrix

WebsiteLinkedInAll Job Openings

Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

Description

• Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills • Provide employees with skills-based, client-specific coaching and training to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction • Partner with internal and external stakeholders to develop and deliver an effective training and development program designed to enhance client-specific sales knowledge and skills associated with any of our sales motions • Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client/specific territories • Oversee, measure, and validate the delivery and quality of provided training • Track the effectiveness of training interventions through various assessment tools • Collaborate with internal and/or external stakeholders to optimize sales processes and systems to achieve a superior customer experience • Maintain a high level of communication with internal stakeholders to ensure strategic client relationship is fostered and developed • Maintain high level of knowledge and understanding about the client, customer interaction, and evolving business environment for relevant training content creation and/or delivery • Help create a culture of continuous learning where individuals take responsibility for their own development, competence, and performance

Requirements

• Bachelor’s degree or equivalent experience preferred • 3+ years of experience working sales training role preferred • Subject matter expert within peer group • Prior experience in high volume calling preferred • Experience working with Salesforce.com or similar CRM strongly preferred • Technical skills in Microsoft

Benefits

• Various medical, dental, vision plan and life insurance programs • Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts • Paid time off, disability programs and paid parental leave. • Rewards and Recognitions • Wellness Incentive Program • Learning and Development Programs