Senior Account Manager - Education

October 19

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Convera

WebsiteLinkedInAll Job Openings

1001 - 5000

Description

• Develop relationships with decision makers and influencers at each existing client organization in the HE space. • Serve as a trusted advisor to customers by deeply understanding their business needs. • Act as main point of contact for all FX Transactions and Value-Add Payment activities. • Identify new market and strategic expansion opportunities to exceed portfolio revenue targets. • Develop a strategic plan for your assigned portfolio to ensure Customer Service is maintained. • Enhance brand awareness with excellent communication and presentations across all media. • Act as an escalation point for existing customer issues. • Understand the values of our partnership relationships and create account management strategies. • Support Direct Sales teams on Client Discovery to ensure matching products, processes, and pricing for New Business Opportunities. • Seek new ways to drive account management efficiencies internally and externally. • Act as a role model and provide mentorship to the team in identifying, sourcing, and developing new business opportunities. • Collaborate with cross functional teams as we transform our approach for Education customers. • Own the portfolio management, health, and growth of funnel/pipeline new opportunities. • Follow a cadence of Salesforce and other sales operational tools for clear visibility to pipeline. • Consistently champion Convera values.

Requirements

• 5-10 years + in Sales or Account Management roles with proven track record of achieving targets • Gained this account management experience from within the higher education (HE) industry in Australia - strongly preferred • A proven track record of: achieving targets, identifying new sales opportunities/cross and upselling within existing accounts, delivering client solutions, owning the voice of the customer • Experience in analyzing data and sales statistics to translate results into better sales. • Bachelor’s Degree preferred • Strong interpersonal skills to lead and build positive relationships and influence at Senior executive level both internally and across the customer base. • Excellent communication and presentation skills across all media, as well as experience in leading sales and GTM technology (Salesforce.com experience an asset) • Strong negotiation, communication, and presentation skills across all media. • Ability to travel throughout Australia for face-to-face client visits – ~10%-20% of your time. • You must have existing and ongoing working rights in Australia to be considered for this role (no sponsorship available)

Benefits

• Market competitive monthly gross salary, plus commission based on success • Great career growth and development opportunities in a global organization • A flexible approach to work • Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military) • Paid volunteering opportunities