Senior Account Manager - Italian Speaker

November 28, 2024

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trademark research • trademark watching • domain portfolio management • mitigating domain infringement • trademark screening

1001 - 5000 employees

🔐 Security

🤖 Artificial Intelligence

🛍️ eCommerce

Description

• Client Management: Handling relationships with existing accounts, understanding client needs, and ensuring satisfaction. • Own the Commercial relationship for their client base with a focus on maintaining and growing revenue • Targets for revenue growth, upselling, and cross-selling. • Strategic Planning: Collaborating with internal teams to align on account strategies and business development goals. • Monitoring market trends, competitor activity, and regulatory changes in Europe. • Keep Salesforce.com updated with timely, relevant, and accurate information • Manage renewal of contracts via CPQ process, engaging in commercial discussions and confirmations towards the end of the lifecycle

Requirements

• 3+ years in Account Management role (Customer Success also accepted) • Experience with European markets is crucial • Fluent in English and Italian • Strong communication, negotiation, and relationship-building skills. • Familiarity with CRM tools, sales software, or other relevant systems. • Demonstrable knowledge of procurement and contract process • Willingness to travel about 20% • SaaS background/Technology background, working in a scale up environment • Experience working within the Brand Protection or Intellectual Property industry is desirable