Technical Solutions Manager

3 days ago

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Council on Legal Education Opportunity (CLEO)

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CLEO, Inc. was founded in 1968 to expand opportunities for minority and low-income students to attend #lawschool.

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Description

•Cleo is a cloud integration technology company focused on business outcomes. •The Technical Solutions Manager will be the client’s primary point of contact. •The role manages functions while ensuring service level agreements and contract expectations are met. •Actively listen to and identify business needs from customer interaction. •Excellent communication and interpersonal skills across various business and technical levels. •Provide a crucial point of escalation for customer concerns and validate complaints. •Conduct recurring customer meetings to ensure accountability by providing progress updates. •Facilitation and management of meetings.

Requirements

•Bachelor’s degree •5+ years of related experience within a software company or comparable industry.

Benefits

•Competitive compensation •Great Healthcare + Dental + Vision •Flexible PTO •Culture of support, encouraging Life-Work balance •401k match •FSA and HSA options •Employee Assistance Program •Paid Parental Leave •Representing a company with 4,000+ clients and a 99% retention rate •Accelerated title and salary growth potential •A fun and energetic work environment that makes you excited to go to work every day