Implementation Engineer

4 days ago

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DexCare

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Partnering with health systems to find time for the best care.

Healthcare Technology • Enterprise Software • Cloud Software • Enterprise Cloud SaaS • Enterprise Cloud PaaS

51 - 200

💰 $50M Series B on 2022-01

Description

• Manage the technical implementation of projects and customers closed by the sales team • Identify current and future customer services requirements. Provide product, service, or equipment, technical, and engineering information by answering questions and requests • Strong analytic and leadership skills, including a thorough understanding of how to interpret customer business needs, and translate them into applications • Serve clients by identifying their needs and providing technical advice of products • Proactively assess solution specifications considering changing customer requirements and recommend solution changes that optimize value for both the customer and the company • Provide demonstrations of the solution as needed during the implementation cycle • Coordinate closely with the internal engineering and other technical teams as necessary • Provide coaching and professional development to others enhancing their product knowledge, technical acumen, and technical sales skills

Requirements

• BA/BS degree plus at least 5 years or experience in an implementation engineering role, or equivalent experience • Experience with relational databases, SQL Server and/or Oracle • Solid understanding of basic Typescript, Python, and techniques • Experience in a business-to-business, large/strategic customer segment, and/or technical experience in a comparable sales role • Experience with Atlassian Product Suite, Asana and other project management systems • Experience working with Cloud Platform Services, such as MSFT Azure or Amazon AWS, with working knowledge of APIs to interface 3rd Parties • Experience working with API’s