Bilingual Customer Service Representative - Parent Liaison

October 26

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Cranial Technologies, Inc.

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Physical Therapy • Occupational Therapy • Orthotists • DOC Band • Babies

201 - 500

Description

•Cranial Technologies is dedicated to treating plagiocephaly. •We seek a Bilingual Customer Service Representative to assist families and providers. •Train on company processes for customer service over the phone.

Requirements

•Spanish required •1 – 2 years’ customer service or related experience •1 – 2 years’ experience with computer software •Exceptional communication including phone etiquette and human relations skills •Ability to work with people from diverse backgrounds •Proactive mindset with the ability to absorb new information in a timely manner •Professional demeanor in both written and spoken communication with families, providers, and coworkers. •Ability to problem-solve and prioritize daily tasks to manage individual workload.

Benefits

•Medical, Vision, and Dental Insurance •401k Retirement Plan •Flex Spending Plans •3.5 Weeks Paid Time Off plus 7 paid Holidays •Life Insurance •Short/Long Term Disability Insurance •$1,000 Sign-On Bonus*