Cresta is an enterprise-grade AI platform designed to enhance the performance of contact centers by integrating human and virtual agents. The company provides tools such as Conversation Intelligence, Agent Assist, and Virtual Agents, which leverage real-time generative AI to improve customer experiences, drive revenue growth, and boost agent productivity. Through its AI platform, Cresta helps businesses in industries like finance, telecommunications, and retail to reduce costs and increase efficiency by transforming customer interactions into actionable insights. By focusing on behaviors that drive business outcomes, Cresta aims to elevate the standard of customer service and maximize return on investment for its clients.
AI • Machine Learning • Voice • Chat • Contact Center
December 6, 2024
Cresta is an enterprise-grade AI platform designed to enhance the performance of contact centers by integrating human and virtual agents. The company provides tools such as Conversation Intelligence, Agent Assist, and Virtual Agents, which leverage real-time generative AI to improve customer experiences, drive revenue growth, and boost agent productivity. Through its AI platform, Cresta helps businesses in industries like finance, telecommunications, and retail to reduce costs and increase efficiency by transforming customer interactions into actionable insights. By focusing on behaviors that drive business outcomes, Cresta aims to elevate the standard of customer service and maximize return on investment for its clients.
AI • Machine Learning • Voice • Chat • Contact Center
•Lead a team of Strategic Sales Directors who drive new enterprise business and expand key accounts with Cresta. •The RVP will provide strategic direction and coaching for the team, drive team performance aligned with business outcomes, manage operational execution, and partner closely with key stakeholders and cross-functional teams. •You are accountable for ensuring the region archives new business and expansion goals for Cresta’s Enterprise Accounts. This role will report to the respective Area Vice President.
•Over 5 years of enterprise sales leadership experience, including a consistent track record of recruiting and retaining high-performing enterprise sellers •Proven success in managing sales teams with minimum $1.5m ARR quotas, selling technical solutions to large, complex enterprises •Experience leading teams at high-growth software companies of similar size •Master of hiring strategic and enterprise AEs. Knows and can show evidence of sourcing, bringing in, closing, and building large teams of enterprise/strat AE's •Demonstrated history of consistent overachievement as both an enterprise seller and a leader, with teams consistently exceeding revenue targets and advancing their careers under your guidance •A natural ability to lead and motivate sales leaders and sellers through continuous growth and change •A hands-on leader who eagerly engages in deals directly connects with Economic Buyers and provides the necessary support and executive connection to close new opportunities and expand relationships with Enterprise companies •Experience in cross-functional collaboration and co-selling with external partners to establish an Enterprise business from the ground up •Expertise in both land and expand sales strategies, an insatiable curiosity about our customers, and a data-driven vision for how Cresta can drive positive business outcomes in the Enterprise sector •Experience in cultivating and championing an outbound selling culture and driving accountability for qualified pipeline generation •An unwavering commitment to achieving great results rather than settling for good ones •Willingness and expectation to travel (approx. 30-50%)
•We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs •Flexible vacation time to promote a healthy work-life blend •Paid parental leave to support you and your family •Monthly Gym & Phone allowance •Work from home office stipend to help you succeed in a remote environment. •Lunches and dinners included for in-office employees via Grubhub
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