Customer Success Engineer

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Cribl

WebsiteLinkedInAll Job Openings

501 - 1000

Description

• Cribl provides data solutions for organizations in IT and Security. • The Customer Success Engineer acts as a trusted advisor for customers. • Engage with customers through the onboarding process and beyond. • Help provision new customers and document challenges in onboarding.

Requirements

• 3 - 5 years in a related function with direct customer advocacy and engagement experience in post-sales, support, pre-sales or consulting with a passion for customer success and empathy for customer outcomes and value • Experience in a technical position • A customers-first mindset with great communication and relationship management skills that can manage customer expectations through being empathetic and listening to our customers • Quick learner with good technical and problem-solving skills • You live in the West Region (US)

Benefits

• health, dental, vision, short-term disability, and life insurance • paid holidays and paid time off • fertility treatment benefit • 401(k) • equity • eligibility for a discretionary company-wide bonus