Enterprise Account Manager

4 days ago

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Criteria Corp

WebsiteLinkedInAll Job Openings

Pre-employment Testing Software • Aptitude Tests • Personality Tests • Skills Tests • Pre-employment tests

51 - 200 employees

Founded 2006

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round on 2019-05

Description

• Drive revenue growth with existing customers by deploying sophisticated sales strategies that pinpoint expansion opportunities into new orgs or departments, and proactively identifying opportunities to upsell and cross-sell. • Build and maintain rich relationships with multiple key stakeholders within customer organizations, including executives, decision-makers and influencers. • In partnership with a Customer Success Manager, conduct regular business reviews to assess performance, address concerns and identify additional opportunities. • Negotiate contract renewals, pricing adjustments and terms with existing clients to maximize revenue and profitability. • Stay informed of industry trends, competitor activities and market developments in order identify new opportunities and maintain our competitive advantages. • Continuously enhance knowledge of products, services and industry best practices to effectively advise and support customers in achieving their business objectives. • Inform product roadmaps and features by gathering customer feedback and conveying market needs that can strengthen our value proposition and enhance our customers’ experience.

Requirements

• 8+ years sales experience, preferably in a B2B Enterprise SaaS company and / or in the HR Tech sector • Track record of managing complex sales cycles and securing strategic deals by understanding customer problems and crafting tailored solutions, leading to annual success in exceeding quota targets of $1M+. • Demonstrated success in identifying, growing and nurturing relationships at multiple levels within a company, and building consensus amongst disparate stakeholders. • Analytical mindset with the ability to interpret data, identify trends and make data-driven decisions to optimize sales performance. • Proficiency in CRM software (e.g., Salesforce, Churn Zero, Gong) and other sales tools for pipeline management, reporting and forecasting. • Highly organized with strong time management skills and the ability to prioritize and manage multiple tasks simultaneously. • Team player who enjoys helping others hone their craft by openly sharing their own successes and failures. • Willingness to travel 10-20% of the time as needed to meet with customers and attend industry events. • Bilingual in English and Spanish a bonus.