Senior Atlassian Administrator

6 days ago

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CrowdStrike

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Next-Generation Endpoint Protection • Endpoint Detection and Response • Next Generation Anti-Virus • Managed Threat Hunting • Incident Response

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Description

• Responsible for configuration, maintenance, and optimization of Atlassian products such as Jira, Confluence, Bitbucket, and other related tools. • Ensure that the Atlassian ecosystem operates efficiently, meets organizational needs, and supports business objectives. • Manage and maintain Atlassian tools, including Jira, Confluence, Bitbucket, and related plugins/add-ons. • Monitor system performance, plan for upgrades, and ensure system availability and scalability. • Implement and enforce governance, permissions, and security standards. • Design, configure, and manage custom workflows, fields, schemes, and dashboards in Jira. • Develop templates and macros to improve content management and team collaboration in Confluence. • Provide technical support for Atlassian users, troubleshooting and resolving issues in a timely manner. • Conduct training sessions and create user documentation to promote best practices and efficient tool usage. • Work with stakeholders to gather requirements and improve project management workflows.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience) • 5+ years of experience as an Atlassian Administrator, with a strong focus on Jira and Confluence • Proven experience in customizing workflows, schemes, and dashboards • Experience with scripting languages (e.g., Groovy, Python) and automation tools (e.g., Jira Automation, ScriptRunner) • Excellent problem-solving skills and the ability to troubleshoot complex issues • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams • Deep understanding of Atlassian best practices and architecture • Strong problem-solving and troubleshooting skills • Excellent communication skills with the ability to work with technical and non-technical stakeholders • Familiarity with Agile, Scrum, and other project management methodologies

Benefits

• Remote-friendly and flexible work culture • Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe