Business Development Associate

April 11

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Communication Service for the Deaf (CSD)

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Communication Service for the Deaf (CSD) is an organization that has been working since 1975 to empower both Deaf and hearing individuals to succeed together. CSD offers a variety of programs and services, such as ASL Now, CSD Access, and DeafHealth, to promote accessibility and success for Deaf and hard of hearing communities. The company collaborates with partners like Tive Technology to enhance accessibility and provides resources for hiring Deaf employees and supporting Deaf-owned businesses. CSD believes in treating disability as diversity and values Deaf identities for their unique contributions to society.

sign language interpreting • deaf and hard of hearing services • advocacy • community-based programs • contact center services

1001 - 5000 employees

Founded 1975

🤝 Non-profit

📚 Education

🌍 Social Impact

💰 $75k Grant on 2017-11

📋 Description

• The Business Development Associate is an entry-level business development role that cultivates relationships with key stakeholders and customers to support overall CSD revenue maintenance and growth. • The Business Development Associate is responsible for identifying, sourcing, and developing regional and national customer relationships, leading to partnership opportunities that achieve established benchmarks for new business income. • The Business Development Associate contributes to CSD’s overall sales strategy, helping define and implement plans to achieve companywide objectives. • The ideal Business Development Associate is an entry-level sales role who is focused on developing relationships with external entities, clients, partners, customers, and key stakeholders seeking services and solutions from CSD’s ASL Now team as well as CSD’s new department, CSD Access. • Support the business development team with all activities related to moving opportunities through the sales pipeline (prospecting, qualifying, proposing, negotiating, and closing). • These activities include the development of quality presentations and proposals that optimally represent the full continuum of services offered by CSD. • Accountable for the vigilant documentation of all sales activities using the established Customer Relationship Management (CRM) tool so that progress can be easily tracked and reliable forecast models can be generated for business use. • Promotes and sells services by establishing contact and developing relationships with new prospects. • Recommends CSD solutions that best meet the needs of the organization. • Assists with research and information gathering to enable the company to put forth the strongest possible proposals for RFPs. • Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending process and service improvements. • Leverages professional and community networks to generate intelligence that supports the development of discrete sales and partnership opportunities. • Participates in national marketing, community, and public relations events in target markets. • Contribute to subject matter expertise for CSD ASL Now and CSD Access products and services. • Participate in strategically important customer-focused events to explore and pursue contract opportunities. • Other duties as assigned.

🎯 Requirements

• Knowledge and skill using different sales techniques, including relationship management, networking, prospecting, and lead generation, all with the ability to capture and close the deal. • Extremely proactive, motivated, organized, responsible and able to work in a fast-paced, team-oriented environment. • Ability to interact with high-profile public individuals and to effectively communicate objectives across division lines. • Results-driven approach with evidence of delivering against sales targets and a demonstrated track record of service and client retention. • Experience in working with the deaf and hard-of-hearing communities.