Implementation Manager

6 days ago

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Description

• This position is to select an Implementation Manager who will be a HomeBuilder ERP Subject Matter Expert who will be responsible for conducting Training on all aspects of the ERP modules for the NEWSTAR, FAST, or related systems. • The Implementation Manager is expected to deliver Training on Master Files, Production and Accounting and process Training to the client’s Team Leaders and end users, within the Estimated hours agreed by the Customer. • Additional tasks include Business Process Reviews, Vendor Seminars, Product Demo’s and User Conference presentations. • These tasks must be managed in a professional manner to ensure the achievement of customer satisfaction and departmental revenue targets.

Requirements

• Bachelor’s Degree and / or Accounting Degree preferred • Strong problem-solving skills. Must be able to analyze information to make independent decisions quickly and effectively • Excellent oral and written communication skills • Ability to work in a Team environment • Must be able to work remotely in a professional environment • Ability to work on multiple tasks within a defined timeline • 2-5 years of experience in a Professional Services or Support desk role • Previous Accounting and Production experience in the homebuilder industry preferred • Excellent organizational, time management and customer service skills • Must be willing to travel • Experience on the NEWSTAR or FAST system is a plus

Benefits

• Full time employees will also be eligible for enrollment in a wide range of choices of benefits, including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match). • Time off: The Company provides a minimum of 10 days of vacation for new employees, sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.

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