Senior Channel Account Manager

September 8

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Customer.io

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marketing • analytics • customer retention • user retention • email marketing

51 - 200

💰 Series A on 2022-03

Description

• Drive new revenue through our existing and new agency partners and maintain a closed revenue quota • Manage full sales cycles, including exploratory calls and demos with partners • Build your pipeline by sourcing new opportunities from partners • Create mutual accountability plans (i.e. partner sales targets) with external stakeholders and drive urgency to deliver results • Deliver product and sales training to channel partners to ensure they are equipped to effectively sell and promote customer.io products and services • Enable partners to know how to position Customer.io above competitors • Manage relationships with existing and new partners • Attend industry conferences, masterminds, and networking events to prospect new clients • Quarterly in-person meetings with your top partners • Engage with hundreds of client-facing team members from your partners through email, lunch and learn, and in-person meetings • Develop our partner program, processes, and documents to enable our partners to become ambassadors of the Customer.io platform • Become a Customer Marketing Expert

Requirements

• Located on the East Coast of North America, preferably (i.e. Toronto, NYC, Boston, Miami, Austin, or surrounding areas) • 2+ years experience in an Account Executive or sales-focused partnership role • Up to 20% of travel within your designated region • You have experience running full sales cycles and working with partners • Consultative selling experience and understanding of Sandler Sales & MEDDIC Sales qualification processes • You’ve been a top performer at your previous roles and held sales targets • You’ve managed partner, customer, or prospect relationships on an ongoing basis and not just transactional

Benefits

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge • 16 weeks paid parental leave (including adoption and foster care) • 100% paid insurance premiums for you and your dependents • 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions • $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment) • $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs • $300/month co-working space rental reimbursement • $2,000/yearly professional education budget for conferences, courses, workshops, books, etc. • $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! • One month sabbatical after five years at Customer.io • We also have opportunities to meet in person with your peers throughout the year