Customer Support Associate - Bilingual

Yesterday

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Logo of CVS Health

CVS Health

Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

Description

• Executes routine and non-routine business support tasks under limited supervision • Follows area protocols to provide effective and timely support • Answers calls and completes research to identify potential providers • Maintains accurate and complete internal documentation • Responds to member inquiries about services and resources

Requirements

• Must reside in the State of California • Bi-lingual Spanish speaking • Minimum of 3 years of customer service type roles • Working knowledge of problem solving and decision making skills • Continuous years of work experience preferred • Call center experience preferred

Benefits

• Medical, dental, and vision benefits • 401(k) retirement savings plan • Employee Stock Purchase Plan • Fully-paid term life insurance plan • Short-term and long term disability benefits • Well-being programs • Education assistance • Free development courses • CVS store discount • Discount programs with participating partners • Paid Time Off (PTO) and paid holidays

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