Customer Support Associate - Employee Assistance Program

Yesterday

🇺🇸 United States – Remote

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $18 - $38 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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CVS Health

WebsiteLinkedInAll Job Openings

Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Description

• Coordinates Worklife and employee assistance resources. • Communicates information regarding relevant services. • Reviews member's needs. • Administers EAP policies and procedures. • Provides effective and timely support. • Maintains accurate internal documentation.

Requirements

• Must reside in the State of California. • Minimum of 3 years of customer service experience. • Working knowledge of problem solving and decision making skills. • Continuous work experience preferred. • Call center experience preferred.

Benefits

• Full range of medical, dental, and vision benefits. • 401(k) retirement savings plan. • Employee Stock Purchase Plan. • Fully-paid term life insurance plan. • Short-term and long term disability benefits. • Well-being programs. • Education assistance. • Free development courses. • CVS store discount. • Discount programs with partners. • Paid Time Off (“PTO”) or vacation pay. • Paid holidays throughout the year.