Lead Director - Observability Operations

Yesterday

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Logo of CVS Health

CVS Health

Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

Description

• Lead Director role focusing on observability operations at CVS Health. • Manage a team responsible for platform operation and maintenance. • Act as product owner for key observability platforms. • Ensure functionality and reliability of systems through monitoring. • Address incidents and manage problem resolution.

Requirements

• Minimum 10 years of IT industry experience with 5+ years in IT operations, DevOps, SRE, or observability. • 5 years of experience in developing high performing teams. • 5 years of excellent communication, collaboration, and analytical skills. • 5 years of experience with observability solutions for monitoring and data analysis. • 5 years of experience in ITSM and change management. • 5 years of experience developing automation solutions. • 8 years of experience in on-premises and cloud infrastructure. • 8 years of experience with observability tools (e.g., App Dynamics, Splunk). • 8 years of analytical and problem-solving skills. • 8 years of project management skills. • 8 years of end-to-end problem ownership.

Benefits

• Full range of medical, dental, and vision benefits. • 401(k) retirement savings plan. • Employee Stock Purchase Plan available. • Fully-paid term life insurance. • Short-term and long-term disability benefits. • Well-being programs and education assistance. • Free development courses. • CVS store discount. • Paid Time Off (PTO) or vacation pay. • Paid holidays throughout the year.

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