Technical Support Representative
November 26
🇺🇸 United States – Remote
💵 $17 - $31 / hour
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
Description
• Work in a positive cultural environment • Provide technical support and resolve problems remotely or on-site • Document problems and maintain up-to-date knowledge of policies and procedures • Delivery outstanding customer service with dedication to 1st call resolution
Requirements
• 6 months+ of technical and/or call center experience • Preferred: experience in a help desk/call center providing technical support in retail • Experience using computer hardware and software applications
Benefits
• Full range of medical, dental, and vision benefits • 401(k) retirement savings plan • Employee Stock Purchase Plan • Fully-paid term life insurance • Short-term and long-term disability benefits • Education assistance • Free development courses • CVS store discount • Discount programs with partners • Paid Time Off (PTO) and paid holidays
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